Coronavirus (COVID-19) Update

If you think you have been exposed to COVID-19 and you have mild to moderate symptoms, call your doctor. Please DO NOT go to a doctor’s office for testing or treatment unless your doctor has instructed you to do so. If you need a doctor, call 855-733-8863.

To learn more about our response plan, please visit

Outpatient Departments

Physician Practices Integrated With Baptist Medical Center

To provide patients with a more seamless experience across the entire healthcare continuum, Baptist Medical Center has integrated several physician practices as Outpatient Departments. This model of care allows clinics and the hospital to better align their services around the whole experience of the patient in managing their condition within our health system.

This is a national model of practice for large integrated health systems that employ physicians and their staff. This model has shown to improve quality of services to patients when the clinic is part of the medical center.

In joining the efforts of clinics, inpatient, and outpatient hospital departments into one program, patients benefit in several ways. For example:

  • Patients have access to hospital programs, such as the Charity Care Program, not available through the clinics.
  • The quality standard we provide our patients is enhanced through Joint Commission accreditation processes.

Outpatient Departments of Baptist Medical Center include:

Provider Based Billing

As Outpatient Departments of Baptist Medical Center, new patient billing processes will apply. This new process, called Provider Based Billing, means that care provided at one of BMCs outpatient departments will result in a facility charge as well as professional charge for outpatient services and/or procedures. These will be reflected on the billing statements patients receive for services provided.

Depending on a patient’s specific insurance coverage, it is possible that some patients may pay more for these services and procedures. Patients are advised to review insurance benefits or contact insurance providers to determine what their policy will cover and identify any out-of-pocket expenses. Baptist is not unique in this regard as this is the case in many integrated healthcare delivery systems across the country.

How Does This Affect Me? Answers to Patient Questions

Q:   How does this affect me, specifically my bills for service?

A:   Under this model, you may receive more than one bill for services provided within a clinic. One bill will be for the facility fee/services provided by BMC and the other will reflect the professional consultation/services provided by your physician.

Q:  Why has the billing practice for these locations changed?

A:   BMC employs many health care providers and must follow the required medical center billing processes.  This type of billing process ensures more appropriate payment for services provided by medical center staff and providers and distinguishes those services as a department of BMC.

Q:  Does this mean I will have to pay more for services?

A:  Depending on your particular insurance coverage, it is possible you may pay more for certain outpatient services. We recommend you review your insurance benefits or contact your insurance provider to determine what your policy will pay and what out-of-pocket expenses may incur. 

Q:  What clinics are BMC outpatient departments?

A:   Baptist Heart, Baptist Premier, Baptist Gynecologic Oncology, Baptist Thoracic Surgery and Baptist Neurosciences.

Q:  Does this affect my co-pays or deductibles?

A:  Depending on your specific insurance benefits, additional out-of-pocket expenses may be incurred.

Q:  Where can I call with billing questions or concerns?

A:  If you have questions or concerns when you receive your billing statement, please contact the telephone number printed on your bill.  BMC offers reduced fees and charity to help qualifying patients. The charity care policy is available at

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